About us

medusacars.com is an independent car rental agency located in Kusadasi Turkey, providing a comprehensive car hire service both locally and worldwide via the internet for visitors to Turkey.

Through our network of car hire suppliers based in most of Turkey’s beach resorts, towns and major cities we can provide our customers with a reliable and efficient service.

Medusacars.com was launched in early 2005 in Kusadasi Turkey, and since then has been building a reputation for providing our customers with a quality car hire service at competitive prices. We are constantly updating our web site information and improving our online reservation system to guarantee our customers a secure, efficient method of customizing and booking their car hire requirements when visiting Turkey.

Our aim is to provide our customers with the best car hire experience in Turkey. Customer satisfaction is our number one priority.

Guide to making your reservation

Booking via internet :

By inputting your requirements on our home page, we are able to list the models and different classes of cars we can provide at your selected location. After choosing your preferred car, on the following pages you fill in our reservation form that includes your personal details, billing address information, car delivery requirements and any other requests you may have.

Once we receive your car hire booking form we will send you a reply confirming your booking and include all the information that you will need to know.

Payment :

Once we have received your reservation form, we will confirm receipt and we will debit your credit card 3 days prior to your collection date or you can do full payment at the time you collect your car by cash in any currency or by credit cards .

Deposit :

For insurance purposes a damage deposit, via a credit card, will be required at time collecting the car.

This will be refunded when the vehicle has been returned.

Canceling or modifying your reservation :

Our web site does not currently offer a reservation cancellation or modification facility, but if you would like to cancel or amend your booking all you have to do is send us your change request quoting your booking reference number which you will find on the booking confirmation reply we have sent you. We will send you by return e mail confirmation that your change request has been received and processed.

Safety of your information :

When you register to use medusacars.com, you will be asked to create a password. It is your responsibility to choose a secure password. You must keep this password confidential and must not disclose it to or share it with anyone. YOU WILL BE RESPONSIBLE for all activities that occur under your password. If you know or suspect that someone else knows your password you should notify us immediately. The supplier will not be responsible for any abuse of passwords.

What is included in our price ?
In most locations, the medusacars.com price includes:
- Unlimited km.
- Third party insurance.
- PAI: Personal accident insurance for passengers (not driver) in the rented car.
- CDW: Collision damage waiver with no excess.
- FDW: Full Damage Waiver with no excess.
- Theft waiver with no excess.
- Fire insurance with no excess.
- 18% local taxes.
- Additional driver (on request).
- Baby / child / booster seat are available. (on request). This must be requested when you make your booking)

The rental period is calculated on a 24-hour basis, but you may return the car up to 3 hour late without being charged for an additional day. A late return of more than 3 hour is calculated as an additional day.

One way rental (drop off the car different location than pick up location)  :

One way rental is possible with an extra fee. Please contact to us for fees and more details.

Can the vehicle be delivered and/or collected ?

The vehicle can be delivered to or collected from the airport, bus terminal, hotel or to your holiday address for 24 hours a day, so please state your required delivery or collection points on your reservation form.

For car rental terms and conditions please see the car rental terms and conditions page on our website.